LB777 Privacy Policy

01 Who We Are

lb777 is an online casino and gaming platform operating at https://lb777.net, serving players in Bangladesh. lb777 offers a wide range of gaming products including casino slots, live casino tables, sports betting through Crickex, lottery draws, fishing games, and exclusive features such as Fortune Tree, Super Wheel, and Hip Hop Panda.

For the purposes of this Privacy Policy, lb777 is the data controller responsible for the personal data you provide when registering and using our platform. This means lb777 determines the purposes and means of processing your personal data. If you have any questions about how lb777 handles your data, please contact our support team at [email protected].

This Privacy Policy applies to all personal data collected through the lb777 website, mobile app, and any other lb777 digital channels. It does not apply to third-party websites or services that may be linked from lb777 — those services have their own privacy policies which you should review separately.

02 Data We Collect

lb777 collects personal data from you in several ways: directly when you register or use our platform, automatically when you browse lb777, and from third parties such as payment processors and identity verification providers. The following table summarises the categories of data lb777 collects:

lb777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming purposes (for example, if you request self-exclusion). lb777 does not collect payment card data directly — all card transactions are handled by our certified payment processors.

03 How We Use Your Data

lb777 uses your personal data only for legitimate purposes directly related to operating our platform and serving you as a player. The specific purposes for which lb777 uses your data are:

• Account Management: To create and manage your lb777 account, verify your identity, and maintain your account security.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Game Delivery: To provide access to lb777 games, record game results, and calculate winnings accurately.
• Bonus & Promotions: To credit bonuses to your account, track wagering requirements, and manage your participation in lb777 promotions such as Rewards, Fortune Tree, and Super Wheel.
• Customer Support: To respond to your queries, resolve disputes, and improve our support service.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on lb777.
• Responsible Gaming: To monitor gaming patterns and identify players who may need responsible gaming support, and to apply any limits or exclusions you have requested.
• Platform Improvement: To analyse how players use lb777 and improve our games, features, and user experience.
• Marketing (with consent): To send you promotional offers, bonus notifications, and news about lb777 — only if you have opted in to receive marketing communications.
• Legal Compliance: To comply with applicable laws, regulations, and requests from law enforcement or regulatory authorities.

lb777 will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

04 Legal Basis for Processing

lb777 processes your personal data on the following legal bases:

• Contract Performance: Processing your data is necessary to provide the lb777 service you have signed up for, including account management, game delivery, and payment processing.
• Legal Obligation: lb777 is required by law to collect and retain certain data for anti-money-laundering (AML) compliance, identity verification, and tax reporting purposes.
• Legitimate Interests: lb777 processes certain data — such as technical and usage data — based on our legitimate interest in operating a secure, fair, and well-functioning gaming platform. We always balance this against your privacy rights.
• Consent: Where lb777 processes your data for marketing purposes, we do so only on the basis of your explicit consent. You can withdraw this consent at any time.

05 Data Sharing & Third Parties

lb777 does not sell your personal data to any third party. However, lb777 does share your data with a limited number of trusted third-party service providers who assist us in operating the platform. All third parties who receive your data are contractually required to handle it securely and use it only for the specific purpose for which it was shared.

The categories of third parties with whom lb777 may share your data include:

• Payment Processors: bKash, Nagad, and Rocket receive your payment account details to process deposits and withdrawals on your behalf.
• Identity Verification Providers: lb777 uses third-party KYC (Know Your Customer) services to verify your identity documents. These providers process your identity data securely and do not retain it beyond the verification process.
• Game Providers: Some games on lb777 are provided by third-party game studios. These providers may receive anonymised usage data to ensure game performance and fairness.
• IT & Security Providers: lb777 uses cloud hosting and cybersecurity services to maintain platform uptime and security. These providers may have access to technical data as part of their service.
• Law Enforcement & Regulators: lb777 will disclose your data to law enforcement agencies, regulatory bodies, or courts where required to do so by law or in response to a valid legal request.

lb777 will never share your personal data with advertisers, data brokers, or any other commercial third party for marketing purposes without your explicit consent.

06 Cookies & Tracking Technologies

lb777 uses cookies and similar tracking technologies to improve your experience on our platform. A cookie is a small text file stored on your device when you visit lb777. Cookies help lb777 remember your preferences, keep you logged in, and understand how players use our platform.

lb777 uses the following types of cookies:

• Essential Cookies: These are required for lb777 to function. They keep you logged in, maintain your session security, and remember your language and display preferences. You cannot opt out of essential cookies without affecting your ability to use lb777.
• Analytical Cookies: These help lb777 understand how players navigate our platform — which pages are most visited, where players spend the most time, and where they encounter issues. This data is used in aggregate and anonymised form to improve lb777.
• Functional Cookies: These remember choices you make on lb777, such as your preferred game category or notification settings, to provide a more personalised experience.

lb777 does not use advertising or retargeting cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of lb777.

07 Data Retention

lb777 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. The following retention periods apply:

• Account Data: Retained for the duration of your lb777 account and for a minimum of 5 years after account closure, as required for AML compliance.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
• Identity Verification Documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Support Communications: Retained for 2 years from the date of the last communication.
• Technical & Usage Data: Retained for up to 24 months in identifiable form, then anonymised for analytical purposes.
• Marketing Preferences: Retained until you withdraw consent or close your account.

When your data is no longer required, lb777 will securely delete or anonymise it. If you request deletion of your account and data, lb777 will process this request subject to any legal retention obligations that may require us to retain certain data for a specified period.

08 Your Privacy Rights

As an lb777 player, you have the following rights in relation to your personal data:

• Right of Access: You can request a copy of all personal data lb777 holds about you at any time.
• Right to Rectification: If any of your personal data held by lb777 is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You can request that lb777 delete your personal data, subject to any legal retention obligations.
• Right to Restrict Processing: You can request that lb777 restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability: You can request that lb777 provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to Object: You can object to lb777 processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests.
• Right to Withdraw Consent: Where lb777 processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact lb777 at [email protected]. We will respond to all privacy rights requests within 30 days. In some cases, we may need to verify your identity before processing your request.

09 Data Security

lb777 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and lb777 servers.
• Encrypted storage of sensitive data including passwords and financial information.
• Strict internal access controls ensuring only authorised lb777 staff can access player data.
• Regular security audits and penetration testing of lb777 systems.
• Two-factor authentication (2FA) available for all lb777 player accounts.
• Automated fraud detection systems that monitor for suspicious account activity in real time.
• Secure, access-controlled data centres with physical security measures.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, lb777 will notify you promptly and take all necessary steps to contain the breach and minimise its impact.

You also play an important role in keeping your lb777 account secure. Please use a strong, unique password for your lb777 account, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been compromised, contact lb777 support immediately.

10 Children's Privacy

lb777 is strictly for adults aged 18 and above. lb777 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on lb777 or attempt to use our platform in any way.

lb777 uses age verification systems during registration to prevent minors from accessing our platform. If lb777 discovers that a player is under 18, the account will be immediately suspended, all funds will be returned to the payment method used for deposit, and any winnings will be voided.

If you are a parent or guardian and believe that your child has registered on lb777, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

11 Third-Party Links

lb777 may contain links to third-party websites or services, such as payment provider portals or game provider information pages. This Privacy Policy applies only to lb777 and does not cover any third-party websites or services. lb777 is not responsible for the privacy practices of any third-party website.

We recommend that you review the privacy policy of any third-party website you visit via a link from lb777. lb777 has no control over and accepts no responsibility for the content, privacy policies, or practices of any third-party websites.

12 Changes to This Privacy Policy

lb777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, lb777 will notify registered players via email or an in-platform notification. The updated Privacy Policy will be published on this page with a revised "Last Updated" date.

Your continued use of lb777 after the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any changes, you should stop using lb777 and contact [email protected] to close your account.

We recommend bookmarking this page and checking it periodically to stay informed about how lb777 protects your privacy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way lb777 handles your personal data, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the lb777 website and app
• WhatsApp: Available through the lb777 app

Our support team is available around the clock, every day of the year, in both Bangla and English. We aim to respond to all privacy-related email enquiries within 24 hours. For data rights requests, we will respond within 30 days as required.

For questions about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page. For general questions about lb777, visit our FAQ page.